Shipping Policy
- Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Customized or made-to-order items may require additional processing time.
- Shipping Methods:
- We offer several shipping options, including standard and expedited services.
- Shipping costs are calculated based on the weight of the items and the destination.
- Shipping Destinations:
- We currently ship to United states.
- For international orders, please be aware of any customs duties or taxes that may apply; these are the responsibility of the customer.
- Shipping Confirmation:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- Tracking details allow you to monitor the progress of your shipment.
- Shipping Delays:
- In rare instances, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your understanding in such situations.
- Incorrect Addresses:
- It is the responsibility of the customer to provide accurate shipping information.
- Please double-check your shipping address during checkout. We cannot be held responsible for items shipped to incorrect addresses provided by the customer.
- Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please ensure that someone will be available to receive the package at the provided shipping address.
- Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery, the customer will be responsible for the cost of re-shipping.
- Shipping Support:
- If you have any questions or concerns about your order's shipping, please contact our customer support at [customer support email or phone number].
- Policy Changes:
- We reserve the right to update our shipping policy as needed. Any changes will be reflected on this page.
Thank you for shopping with us!